Illustrative audience profile
Audience signal
Hover a signal moving with the crowd.
Growth strategy + execution · San Francisco · Since 2003

We Architect Growth.

Find the right audience. Create demand. Convert attention. Scale what works.

StrategyMarketingTechnologyAICommerceIntelligence

Optio Interactive connects strategy, marketing, technology and execution into integrated growth systems engineered to find the right customers, convert demand and scale profitable growth.

Try it: hover or tap a signal moving with the crowd.
AUDIENCE → SIGNAL → ACTION
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01 / THE OPTIO IDEA

Reaching people isn't the hard part. Reaching the right people, at the right moment, with the right message — and converting that attention into profitable action — is.

IdentifyWho matters
ReachWhere they are
EngageWhy they care
ConvertMake value obvious
RetainBuild lifetime value
OptimizeScale what works
02 / GROWTH ARCHITECTURE

Don't fill the funnel. Flatten it.

Traditional funnels accept enormous waste between awareness and conversion. Optio connects targeting, media, messaging, experience, technology and data so more of the right prospects move from discovery to action — faster.

01UnderstandBusiness · economics · customer · stack
02ArchitectAudience · channels · funnel · technology
03ExecuteMedia · creative · apps · commerce
04OptimizeData · experimentation · automation
03 / AUDIENCE INTELLIGENCE

Driving traffic is easy. Qualified traffic is the trick.

We identify and reach audiences with the highest propensity to act using first-party intelligence, platform data, behavioral and intent signals, media consumption, shopping history, geography and modern privacy-aware identity systems.

AUDIENCE
INTELLIGENCE
Purchase IntentShopping BehaviorMedia ConsumptionCRM / 1P DataGeo / GeofencingRetail Signals
04 / DEMAND GENERATION

Create demand. Capture intent.

Full-funnel paid, earned and owned media strategy designed around audience quality and business outcomes — not channel silos.

Paid Search / SEMPaid SocialProgrammatic + DisplayCTV / OTT + Performance TVSEO + ContentPR + Earned MediaInfluencer + SocialAffiliate + PartnershipsEmail / CRMRetail MediaMobile + AppsVideo + AI Creative
05 / CREATIVE + AI

Creative built to perform.

Ideas still matter. AI simply gives great ideas more velocity. Optio combines brand strategy, messaging, video, motion, dynamic creative and generative workflows to produce and test relevant creative at scale.

01

Generative Production

Concepts, copy, visual exploration, variants and rapid iteration.

02

Video + CTV

Strategy, scripting, motion, VFX, 3D and broadcast-ready performance creative.

03

Dynamic Creative

Message and asset systems tailored to audience, channel and context.

04

Test + Learn

Creative performance feeds directly into the next iteration.

06 / EXPERIENCE + CONVERSION

Attention has a half-life.

Once a qualified prospect arrives, you have seconds to communicate relevance, value and differentiation. We engineer the user journey to make the next action intuitive, persuasive and measurable.

01LandMessage match
02UnderstandValue + differentiation
03TrustProof + authority
04ActLead · purchase · install
05ReturnCRM + retention
07 / COMMERCE

The storefront is only the visible layer.

Optio designs, integrates and manages the systems behind modern ecommerce — from customer-facing experiences through inventory, fulfillment, marketplaces and financial operations.

Storefront + CheckoutWeb · Mobile · Marketplaces
Commerce PlatformsWooCommerce · Shopify · Adobe Commerce
Customer SystemsCRM · Email · Support · Automation
OperationsERP · WMS · OMS · Inventory · Accounting
Fulfillment3PL · Carriers · Returns
ChannelsAmazon · Walmart · Target · Retail
IntelligenceAnalytics · Attribution · BI · Forecasting
08 / APPLICATION + AI ENGINEERING

When the tool doesn't exist, build it.

We use modern AI-assisted development to turn business problems into working software — from internal tools and analytics systems to customer-facing applications and ecommerce functionality.

AI Business IntelligenceCustom Web AppsWorkflow AutomationAPIs + IntegrationsInternal Ops ToolsRapid PrototypingCloud / EdgeModel Integration
09 / MEASUREMENT + INTELLIGENCE

Connect marketing activity to business outcomes.

Attribution, analytics, customer journey analysis and business intelligence designed around profitability — not vanity metrics.

CACAcquisition economicsCVRConversion rateROASMedia efficiencyLTVCustomer valueMERBlended efficiencyMarginProfitability
10 / BUILT IN THE REAL WORLD

Strategy is only valuable when it survives execution.

Experience spans startups, category leaders and Fortune 500 organizations across commerce, technology, financial services, entertainment and consumer products.

Euroflex

Marketing · ecommerce · technology · marketplace growth

Charlotte's Web

Executive ecommerce · marketing · digital transformation

Intuit

Demand generation · media · web applications · data systems

Manta

B2B product · portal architecture · acquisition · development

Ford

B2B branded content · lead generation · microsites

Countrywide / BofA

Acquisition · paid media · landing experiences · analytics

20th Television

Digital media · dynamic creative · analytics

comScore

Customer acquisition · media · creative · conversion

11 / WHY OPTIO

Consultants advise. Agencies execute. We do both.

Strategy without executionDecks.
Execution without strategyActivity.
12 / LEADERSHIP

Senior people. Hands-on execution.

Optio combines executive-level growth leadership with specialists who can move from strategy to implementation without losing the thread.

FOUNDER + GROWTH ARCHITECT

Eric Duong

Digital business, advertising and technology executive spanning the early development of performance digital media through today's AI-enabled marketing ecosystem.

FlycastOptioCharlotte's WebEuroflex

Peter Hulst

Technology + engineering

Jennifer Spoerri

PR + earned media

Tom Usher

Creative + brand strategy

Oliver Watson

Video + motion production

LET'S BUILD WHAT'S NEXT

What's standing between your business and its next stage of growth?

Let's find it.